Terms and Conditions

Our Terms and Conditions
Financial Details and Dog Requirements
A 50% deposit will be taken at time of booking to secure your booking.
- Balance of payment is due prior to drop off.
- If no deposit or payment is received we reserve the right to refuse your dog. We will contact you to notify you of this if applicable.
- Payment can be made via bank transfer.
If the booking is cancelled more than 8 weeks prior to boarding a full refund will be given.
If cancelled between 8 weeks and one week of your booking a 50% refund will be made.
No refund will be given for cancellation within one week of boarding.
Should your dog cause damage to our property or possessions during the stay, the cost of repair or replacement will be charged to you the owner.
Dog Requirements:
All dogs must be:
- Registered via our registration form.
- Up to date with all vaccinations and regularly wormed and de-flead. Proof of up to date vaccinations must be provided at time of booking. The course of vaccination must have been completed at least 4 weeks before the first date of boarding.
- Must be friendly and sociable with people and other dogs.
- Must walk well on the lead and have good recall if off lead.
- Male and female dogs over 18 months old need to be neutered or spayed as appropriate.
- Female dogs must not be in season during their stay.
- Microchipped.
- It is recommended that the owner insures the dog for all eventualities.
- We cannot accept dogs with any behaviour issues or that are aggressive.
Owners will supply food, bowls, bedding and familiar toys if required.